FAQ

Common Questions

Team Order Questions

When the whole team doesn't buy in to getting rings, people typically ask, "What happens if we only order 'x' amount of rings? Is there a minimum required?"

The $189 promotion includes a minimum of six rings. If we do not reach six rings, then we will need to requote based upon the quantity of orders received.

Do we pay a deposit?

$100 deposit is required to start production. Remaining balance is due when the ring is complete.

Do you have an order form we can hand out to the players?

How do I get the players on the team sized?

We can send you some metal sizers. Typically, the team will have a meeting, and everybody will try on the sizers. Somebody from the team can email us the sizes and individual player information. Those who can’t make it to the team meeting typically go to Walmart, Target, or a local jewelry store. We all use the same universal sizers. You can also print a ring sizer at this link. 

What's the turnaround time for the rings?

Typically, the rings take around eight weeks to make. Usually they ship quicker, but eight weeks is safe to tell the other members of your team. In some instances, the rings may take a little longer if the design is totally custom.

When is payment due?

$100 deposit is required to start production of your ring. Remaining balance is due when the ring is complete.

If we get 'x' amount of rings, how much would it cost per ring?

Your sales representative can answer this question by using our internal pricing guide to calcuate costs. If you do not have a sales rep, please fill out this form.

Can we do multiple top sizes?

You can; however, every time we make changes to the top of the ring, we will need to give you an additional quote. Sometimes those changes force us to create a second design with our machines, which depending on the quantity, could cost more per ring.

Now that we have the design the way we like it, what's the next step?

We can FedEx you metal ring sizers and email you custom order forms. Typically, teams will email those order forms out to those interested, and players can fill them out at home. Then they simply need to bring the form in to determine their ring size and turn it in with their deposit. The order form will give all of the details needed to best explain this process to those ordering. Let us know if you would like us to send you ring sizers and email you a custom order form. 

What if players want to order at a later time?

Players can submit an "add on" order at anytime for the same discounted price. However, they will be responsible for their own shipping cost of $18.

What do coaches put on the side of their rings instead of the number and position?

Up to three helmet characters are allowed. Coaches typically put HC, AC, DC in place of a number. Other times this spot is left blank. Up to five lower banner characters are allowed. Coaches typically put COACH, HC, year-date, or motto. Any five characters will work.

Payment Option Questions

How much do we have to pay up front?

$100 deposit is required to start production. Remaining balance is due when the ring is complete.

In the past, we always did it a certain way. So, can we keep the process the same in terms of deposit per ring and shipping partials?

We feel like we have really simplified the order-taking process to remove the headaches and confusion. We are happy to walk you through those steps when you're ready. Nobody makes the process easier on the coaches and players than we do.

How do you collect payment when the rings are ready? Do I have to do all that work collecting checks?

We make this process very easy on the team and coaches. With the players who have originally paid with credit cards, they can approve us to automatcially charge their remaining balances. We contact the rest of players with balances before the rings are finished to collect payment. We take pride in taking these headaches away from the coaches and administration.

How do I make a payment?

Payments can be made the following ways:
Online: www.signaturechampions.com/make-a-payment
Phone:
800-273-8124 ext. 1
Mail: SSJ, 4630 Antelope Creek Rd., #140, Lincoln, NE 68506

How many rings can I get for free?

We offer 1 free ring per every 25 rings ordered in our most popular promotion. We have other promotions available if you're in need of more free rings. (Typically, the price per ring will go up with these other promotions).

What kind of warranty do these rings have?

We offer a full lifetime warranty on all rings we make. We carry the best warranty in the industry on our rings.

What happens if we don't like the rings when we receive them?

If you don't like the rings when they come in, you don't pay! No other company is willing to take this bold of a risk on their rings. That's how confident we are that the rings will exceed your expectations!

Emblem Questions

I need a special emblem made. Is this possible?

Yes! If you can imagine it, we can make it. Fill out this form to get started. 

I need special wording around the stone (on the bezel). Is this possible?

Yes! Fill out this form to get started. Our designers are ready to bring your dream design to life. 

Is side one on the left or the right?

The first side of the military ring is the left side, and the second side is the right side.

Engraving Questions

How are the engravings aligned?

All engravings are centered above the side emblem you choose. Engravings on two lines are also centered horizontally.

Do you engrave lower case letters on the sides?

No. All engravings are in capital letters. You may engrave lower case letters on the interior of the ring (up to 18 characters, including spaces).

What engravings are prohibited?

Our manufacturer prohibits profanity and trademarked words.

Ring Questions

How do I determine my ring size?

We strongly suggest that you visit a local professional jeweler and have your finger sized. If this is a gift for a loved one, we suggest taking a ring that you know fits them, and have it sized by a professional jeweler.

Another option is to print this ring chart below and cut out the ring sizer image provided here. Wrap the ring sizer around your finger with numbers facing out, and then use transparent tape to fix it in place. Test the ring size by putting the paper ring sizer over the knuckle. When you have found a good fit, note the ring size number that appears at the end of the triangle.

 

How do I know what side is "side 1" or "side 2"?

Think of the ring sitting on a table, facing you, with the bottom of the bezel closest to the table. The left side or side 1 will be on the left. And the right side or side 2 will be on the right. 

 

How do I know what side is the left side or the right side?

Think of the ring sitting on a table, facing you, with the bottom of the bezel closest to the table. The left side or side 1 will be on the left. And the right side or side 2 will be on the right. 

How will my design look?

At the end of your order process, you will be given the option to pay for your ring or just pay for artwork.

I lost my ring. Can you replace it?

If you purchased the ring through us, we have your order information on file. We can manufacture a new ring accordingly. Contact us for more details so we may make payment arrangements with you.

I need to make a change to a ring I just ordered. Is this possible?

If you ordered within the last 48 hours, we can make any change you require. However, if the ring has already entered our manufacturing stage, you must CANCEL the order and place a NEW order.

What are crest stones? What are pave stones?

The crest is the emblem in the panel of the ring. Pave stones are a bed or background of small gemstones.

What are ICED bezels?

ICED bezels add extra bling to the lettering on your bezels with an extra layer of CZs. This upgrade will be offered during the ordering process.

 

What are rails?

Rails are where the lettering goes on the bezel of your ring. Below are some examples of the most common rails and decorations.

What are side stones?

Side stones are stones that are around the main stone or down the side of the ring. Selecting a side stone will not affect your main stone. You'll be able to select your main stone in another step during the customization/order process. 

Examples:

What are the divider options?

A divider is a star, dot, cz, diamond, or other symbol that is used on the bezel to show breaks in the wording or for accents. 

If you would like the same divider(s) you see pictured on your bezel, please select "Same Dividers as on the Bezel" for the divider option.

Date:

 

 

 

 

 

 

Cross:

Star:

Arrowhead:

Block Set CZs and Diamonds:

Blocks:

Bowling Pins:

Clover Leaves:

Dots:

Hockey Sticks:

No Dividers:

Paw:

Princess Cut:

Roundcut CZs and Diamonds:

Squarecut CZs and Diamonds:

What do you mean by left and right sides?

The "left" side corresponds to the left side of the ring AS THE RING WEARER LOOKS down at the ring. In this case, the wording around the stone is right-side up to the wearer.

What is Silver Select™?

This metal is our state-of-the-art invention (patent pending). Silver Select is harder than other tarnish-resistant silver metals and more precious than sterling silver. It has a brilliant white luster familiar to sterling silver buyers with added strength from platinum. It is 95% silver and 5% copper and platinum alloy.

What is the difference between natural and antique finish?

Antique finish has a dark background that brings out the polished details. It is the most popular finish. Black antiquing is available for Valadium, Silver Select and white gold only. Brown antiquing is available for Sun-Lite Valadium and yellow gold only. Natural finish is as beautiful as the antique finish, but without the dark background. This option is lovely with more subtle detailing, and it is available on 10k, 14k, and 18k gold.

What is Valadium®?

Valadium®: A fine jeweler's stainless steel with silver-toned looks that is value priced. Contains 12% nickel. Sun-Lite Valadium®: Featuring the durability of fine jeweler's steel and electro-charged with the look of yellow gold. Contains 12% nickel.

Which metals are available?

Our military rings are available in Valadium®; Sun-Lite Valadium®; Silver Select®; 10k and 14k white gold; and 10k, 14k, and 18k yellow gold. The yellow gold options are a mixture of gold and alloys of silver, zinc, and copper.

Will the metal tarnish or fade? Will it turn my finger green?

We're happy to say that our collection of stainless steel (Valadium®) and solid gold rings will not tarnish or fade under normal conditions.

What can I put on the ring design?

We offer more fully customized designs than anybody in the industry. We can walk you through the design process and make it very easy. Feel free to email us any ideas and logos you would like incorporated into your ring design, and we can meet with the artist today. If you aren't sure, no problem! Our creative team can go to work for you and put together a design idea for you to consider. Then, you can make the neccessary changes that will perfectly commemorate your championship!

What type of metal do you use? Does it tarnish over time?

We recommend the silver or yellow Lasium metals. They both have the luster and shine of white or yellow gold, and they won't tarnish or scratch. All of our metals carry a full lifetime warranty on every part of the ring. No other company can beat our warranty and resizing guarantee.

Can you do anything other than championship style rings?

We do have other items we can offer. Let us know what you are interested in, and we can try and help you out.

Manufacturing and Shipping Time Questions

The ring isn't here, and it's been more than eight weeks. What can I do?

Please contact us by phone immediately.

When should I expect the ring?

Custom rings typically take six to eight weeks for production. There are times when an unforeseen situation happens when crafting some rings. In this situation, please allow up to an additional four weeks. These delays are very rare, but sometimes necessary to make sure the ring is crafted exactly as our customers expect.

Where can rings be sent?

We're pleased to ship to every address in the U.S.A., plus Guam and Puerto Rico. Also, we ship to every APO and FPO address and every U.S. military base worldwide. Sorry, we cannot ship to P.O. Boxes in the U.S.A.

How do I check the status of my order?

If it has been longer then eight weeks, please contact us to check the status.

Your biggest competitors said your rings are made in sweatshops in China and if we ever have a problem, we're screwed. Is that true?

We have manufacturing facilities inside and outside of the United States, just like our competition. We will pair your design with the manufacturing facility that is best equipped to precision craft your specific custom design at the fastest cycle time possible. You can request that the rings be manufactured in the United States if that's important to you.

Metal Descriptions

Silver Lasium

Silver Lasium - A durable and brilliant white metal alloy at an affordable price. The benefits of Lasium include a metal that does not tarnish, while holding the luster and brilliance of more expensive metals.

*Nickel is included in this metal

Sterling Silver

A bright, brilliant white metal.

White Gold

A fashionable twist on gold, alloyed to be silver or white in color. Available in 10k or 14 k.

*Nickel is included in this metal

Yellow Gold

A classic symbol of beauty and value. Available in 10k, 14k, and 18k.

Yellow Lasium

Yellow Lasium - A durable and brilliant metal alloy at an affordable price. Plated with 24k gold.

*Nickel is included in this metal

What type of metal do you use? Does it tarnish over time?

We recommend the silver or yellow Lasium metals. They both have the luster and shine of white or yellow gold, and they won't tarnish or scratch. All of our metals carry a full lifetime warranty on every part of the ring. No other company can beat our warranty and resizing guarantee.

Order Status Questions

How do I check the status of my order?

If it has been longer then eight weeks, please contact us to check the status.

Product Size Questions

How do I figure out my finger size?

We strongly suggest that you visit a local professional jeweler and have your finger sized. If this is a gift for a loved one, we suggest taking a ring that you know fits them, and have it sized by a professional jeweler. 

Another option is to print this page and cut out the ring sizer image provided here. Wrap the ring sizer around your finger with numbers facing out and then use transparent tape to fix it in place. Test the ring size by putting the paper ring sizer over the knuckle. When you have found a good fit, note the ring size number that appears at the end of the triangle. 

How do I know how big each size is?

Availability of ring sizes vary per ring collection. 

XS (Women's)
Top Size - Rectangle in millimeters: 13 x 15 
Top Size - Square in millimeters: 15 x 15 



S (Women's)
Top Size - Rectangle in millimeters: 16 x 17.5 
Top Size - Square in millimeters: 17.5 x 17.5 



L/Value (Men's)  
Top Size - Rectangle in millimeters: 17.5 x 19 
Top Size - Square in millimeters: 19 x 19 



XL  
Top Size - Rectangle in millimeters: 22.2 x 25.4 
Top Size - Square in millimeters: 25.4 x 25.4 

 


XXL -- View Image 
Top Size - Rectangle in millimeters: 24 x 27 
Top Size - Square in millimeters: 27 x 27 

 


XXXL (Super Bowl Size) -- View Image 
Top Size - Rectangle in millimeters: 25 x 28.5 
Top Size - Square in millimeters: 28.5 x 28.5

 



Size on a Finger 
XXL

If we like the lower promotion, do I tell them to go to jewelry stores to determine their ring size?

They can go to Target, Walmart, or any local jewelry store to get sized. We all use the same universal ring sizers. Otherwise, we'd be happy to send you a ring sizer as well. We send these out complimentary for teams of six or more players.

What happens if the ring doesn't fit one of my players or something isn't right on the ring?

We offer a lifetime warranty on all of our rings. We stand behind every ring we sell, and we guarantee to fix those issues, no questions asked.

Repair Questions

I damaged the ring. What are my options?

The fee will vary depending on the style of ring. Repairs take three to four weeks. Some repairs are covered under our lifetime warranty, while others are not. Please see attached warranty to review what is covered. Contact us and tell us your issue, and we will get back to you promptly.

The stone fell out of my ring. What can I do?

Please contact us with the order number, what repair is required, and your daytime phone number. We will reply by the end of the next business day.

What kinds of repairs can you do?

Do you have a damaged class, college, or championship ring that needs some extra work? We can help.

At Signature Style Jewelry we understand that rings get damaged and stones get broken or lost. We work on all kinds of rings, even if we didn't originally make the ring.

You may also just want us to apply new antiquing to the ring and polish it up. We can do that, too!

Please click here to contact us. As you fill out the contact form, please select "Repairs" from the "Select a Subject" drop down. Please make sure to describe the problem with your ring. Once you submit the form, a representative will get back to you with a quote within 24 hours.

Click here to download the Printable Repair / Return Form.

Service and Resizing Questions

I don't like the stone anymore. What are my options?

You can send it in for servicing. The fee is $40 for stone changes.

I have an antique military ring and would like to re-create it. Can you help?

We may be able to help you. Please email us any information you have.

My ring doesn't fit me anymore. How much is resizing?

Sizing is $40 on military rings.There is a $125 resizing fee charged to custom rings. If you wish to change the size of your ring (for example you want a 40 gram ring instead of a 60 gram ring), you will need to pay a $100 change fee due to our manufacturer needing to cut new dies and remanufacture your ring from scratch. Normal restocking fees will be added to this change as well.

Not finding an answer to your question? Contact us right away to get your answer.

Contact Us

What Our Customers Say

"I just wanted to let you know I received the rings. Everyone was more than pleased. The rings look outstanding! Thank you very much, and FYI - we should be putting in another order for us after we win the league super bowl this season (we hope!)"

Sharky, Semi Pro Football—Fort Bend Storm

"'WOW!' was the first word that came out of our mouths when we saw the team rings! We simply love the rings; the craftsmanship is outstanding! It took a great step of faith to do business over the internet! We are from Louisiana, and that is a long way from Lincoln, Nebraska. Boy, I am glad we did! We want to say a mighty thank you to Mr. Chad Beeman and his entire staff, especially Ms. Denise for all their hard work and patience with us. We thank you for working with us financially! That was priceless! We will definitely call upon Signature Style for all of our ring needs."

Glen F.—Scotlandville Hornets

"I received the rings today. WOW!! They look incredible. Thank you so much for everything: your hard work, communication, flexibility, and patience. I am very happy with the finished product and am sure the guys will be as well."

Darren, Semi-Pro Football—Frederick Outlaws

"Thanks for all your hard work and dedication. You guys did a terrific job with my ring. I really appreciate the FANTASTIC customer service I received from all that were involved with my ring. You all made me feel very special with my order. I realize you have many customers, but you all answered all my questions and responded timely to my concerns with accurate information. I cannot thank you enough. I will always recommend you guys to anyone I run across that is in need of a special ring or any jewelry concern for that matter. Thanks for making my special day a lot more special."

Chris

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